Redefining the Middle Office: Yash Chauhan Shares Neo Tangent's Vision for End-to-End Supply Chain Transformation at SSOW 2025

The Shared Services & Outsourcing Week (SSOW) 2025 assembled leading minds from across the global business services and supply chain communities to rethink how operations can adapt to emerging demands.

From GBS to Market-Ready Solutions

Opening the session, Yash Chauhan shared how Neo Tangent has grown from a captive GBS unit into a full-service consulting and delivery partner. "Three years ago, we decided to take our expertise to the broader market," he explained.

Supply Chain Resilience: Lessons from COVID-19 and Beyond

In light of global disruptions, the importance of visibility, agility, and resilience in modern supply chains is critical. Technology is only part of the equation — true transformation requires a fundamental shift in how operations are structured.

The Role of AI in the Middle Office

Neo Tangent has deployed AI across the critical middle office functions with a focus on practical, measurable value — not technology for its own sake.