Breaking the Silos: Neo Tangent Shares Insights on Scaling AI in Supply Chain Operations

Neo Tangent participated in the recent Reuters webinar "Breaking the Silos: How AI-Driven Orchestration Delivers Scalable Supply Chain Automation", joining executives from global brands to discuss the operational realities of embedding AI into end-to-end supply chain workflows.

Operational Execution, Not Technology, Defines AI Success

During the discussion, panelists emphasized that technology alone is not the defining factor behind AI success. The primary barriers are organizational silos, legacy processes, and a lack of clearly scoped use cases.

Focusing AI Where It Creates Measurable Impact

It is critical that organizations take a disciplined approach to identify areas where AI can deliver the greatest value:

• High manual effort and repetitive tasks
• High variability or exception rates
• Clear and measurable operational outcomes

A Portfolio Driven Approach to Scaling

Rather than relying on a single end-to-end platform, Neo Tangent adopts a portfolio approach, running multiple small AI-enabled workflows. This method acknowledges that not every initiative will succeed, but each contributes to organizational learning, operational resilience, and faster discovery of scalable solutions.