Centralizing and Standardizing Global Payroll Services
10 Mar 2025
Neo Tangent successfully centralized and standardized payroll and HR services for a global supply chain company operating in nine countries. The project, completed within eight months, resulted in significant cost savings, 100% accuracy in payroll, and streamlined processes.
Results at a Glance
9Countries Covered
8Months to Complete
100%Payroll Accuracy
Our Solution in Action
Customer Background:
A global supply chain company operating across nine countries with fragmented payroll processes, inconsistent service delivery, and escalating operational costs.
Challenges:
- Payroll operations spread across nine countries with no standardized processes.
- Multiple vendors and systems creating data silos and inconsistencies.
- High operational costs due to duplicated efforts and manual reconciliation.
- Employee dissatisfaction from payroll errors and delayed resolution.
Solution:
Neo Tangent designed and implemented a centralized payroll operating model, consolidating services across all nine countries into a unified platform with standardized processes, governance frameworks, and a dedicated service delivery team.
Impact:
- Achieved 100% payroll accuracy across all nine countries.
- Completed full centralization within eight months.
- Significant cost savings through vendor consolidation and process automation.
- Improved employee experience with faster query resolution and self-service access.